From managing the phones, coordinating meetings, and preparing presentations to planning events, crafting clear business communications, and deciphering legal documents, administrative assistants need to be everything to everyone, all the time.
Long the gold standard for office professionals seeking to improve their performance and enhance their value to employers, this comprehensive guidebook is the definitive source of information on topics including:
Extensively updated, the fifth edition of the Administrative Assistant's and Secretary's Handbook contains new information on Windows 8, Microsoft Office 2013, Apple OS, mobile computing, data security, Google Calendar, Google Drive, Google Docs, and Microsoft Web Applications.
Today's administrative jobs are demanding and constantly changing. The latest edition of this best-selling guide will help professionals everywhere come out on top.
About the Authors
James Stroman has worked as an executive assistant to an army general, a governor, a university president, and the owner of the Dallas Cowboys football team.
Kevin Wilson is vice president of Videologies, Inc., a company that specializes in training administrative professionals in Fortune 500 companies.
Jennifer Wauson is president of Videologies, Inc., where she has produced award-winning multimedia training programs for companies such as IBM, Sony, Chevron, and Verizon.
Wilson and Wauson coauthored The AMA Handbook of Business Writing and The AMA Handbook of Business Documents.
